Shipping & Delivery Policy

Thank you for shopping with RoadVanta. We work with trusted logistics partners to provide reliable delivery for car-specific automotive accessories across the United States and internationally.

1. Order Processing Time

Orders are typically processed within 1–3 business days, Monday through Friday, excluding holidays.

After placing your order, you will receive:

Order confirmation email
Shipping confirmation email with tracking information once your order has been dispatched

During peak seasons, promotional periods, or high-demand times, processing may take up to 5 business days.

2. Shipping Fee

We offer a simple and transparent shipping structure:

Flat Shipping Fee: $6.90 per order
No hidden shipping fees

Shipping fees are non-refundable once the order has been shipped, except in cases of our error or verified defective items.

3. Estimated Delivery Time

United States:
5–10 business days

International:
10–20 business days

Delivery times are estimates and may vary due to:

Carrier delays
Customs processing
Weather conditions
Seasonal logistics demand
Incorrect or incomplete shipping information

4. Tracking Information

All orders include tracking information.

Once your order is shipped, you will receive a tracking number by email.

Please note that tracking updates may take 2–5 business days to appear after shipment due to carrier processing times.

5. Shipping Partners

We work with major logistics carriers such as:

USPS
UPS
FedEx
DHL

Carrier selection depends on the destination, product type, package size, and available shipping routes.

6. Order Changes & Address Updates

If you need to update your shipping address, please contact us within 12 hours of placing your order.

Once processing or shipment begins, we cannot guarantee that changes can be made.

If a package is returned due to:

Incorrect or incomplete address
Refused delivery
Unclaimed shipment
Unavailable recipient

We may offer:

Reshipment, with additional shipping fees if applicable
Refund of the product price excluding the original shipping cost

7. Lost, Delayed, or Stolen Packages

If your package is delayed or missing:

Check your tracking information first
Contact the shipping carrier directly for the latest delivery status
Contact RoadVanta support if further assistance is needed

If a package is marked as Delivered but cannot be located, please contact the carrier first to file a claim or request delivery confirmation.

RoadVanta will assist when possible, but resolution is subject to carrier confirmation. Once a package is confirmed as delivered by the carrier, refund or replacement eligibility may be limited.

8. Split Shipments

For multi-item orders:

Items may ship separately
Tracking information may be provided for each shipment
No additional shipping fee will be charged for split shipments

9. International Shipping

We ship to most international destinations.

Please note:

Import duties, taxes, and customs fees are not included in the product price or shipping fee
These charges are determined by your country’s customs authority
Customers are responsible for all applicable import fees

Customs delays are beyond our control and may affect estimated delivery times.

10. Delivery Responsibility

Once a shipment is marked as Delivered by the carrier:

Responsibility transfers to the recipient
RoadVanta is not liable for lost or stolen packages after confirmed delivery
Customers should ensure the shipping address is secure and accurate before placing an order

11. Product Fitment & Delivery Notes

RoadVanta sells car-specific automotive accessories. Some products may vary by vehicle model, year, trim, or installation type.

Before placing an order, customers are responsible for reviewing product details, compatibility information, size, color, and fitment notes.

If you are unsure whether a product is suitable for your vehicle, please contact us before purchasing.

12. Contact Information

For any shipping-related inquiries, please contact our support team:

Email: mevacouti00@gmail.com
Phone: +1 (936) 260-5549

We typically respond within 1–2 business days, Monday through Friday.

13. Final Notes

Shipping times are estimates and not guaranteed. Delays may occur due to external factors beyond our control, including carrier delays, weather disruptions, customs processing, or seasonal shipping demand.

By placing an order with RoadVanta, you agree to the terms outlined in this Shipping & Delivery Policy.

RoadVanta Official Store
Car-Specific Automotive Accessories